Kendig Cottage Spinning and Knitting
Supply: Contact information and policies
Supply: Contact information and policies
To contact us: Use the link here to contact us via email: info@KendigCottage.com . Email is the best way to reach
us at all times, and even if you leave a phone message, please send an email! The owner is often out of the country for
days at a time and unable to return any phone messages...PLEASE use email. We have a huge spam issue so please
put something identifiable in the message line such as "A question about your wool fiber" so your email doesn't go to
spam!
Our mailing address is: 307 Kendig Drive, Owings Mills, Maryland 21117-1356.
Privacy Policy: We will not sell, or share your name or email address with anyone. We do not even get your credit
card number when you order items from our secure website.
us at all times, and even if you leave a phone message, please send an email! The owner is often out of the country for
days at a time and unable to return any phone messages...PLEASE use email. We have a huge spam issue so please
put something identifiable in the message line such as "A question about your wool fiber" so your email doesn't go to
spam!
Our mailing address is: 307 Kendig Drive, Owings Mills, Maryland 21117-1356.
Privacy Policy: We will not sell, or share your name or email address with anyone. We do not even get your credit
card number when you order items from our secure website.
More information: To contact us to get more information about our company, our website, or any of our products,
use this link to email us directly: info@KendigCottage.com. Email is answered as quickly as we can, usually
within72 hours, depending on time of day and if I'm out of the country when you write.
use this link to email us directly: info@KendigCottage.com. Email is answered as quickly as we can, usually
within72 hours, depending on time of day and if I'm out of the country when you write.
Kendig Cottage DOES offer a Small Business Discount. This is for verifiable business customers only. Please
email info@kendigcottage.com for more details.
email info@kendigcottage.com for more details.
Return Policy: Returns are accepted for store credit only if received back at the shop within 14 days of shipment to
you, in unopened and unused, resalable condition. Shipping costs are at the expense of the customer, unless there
has been a mistake made by Kendig Cottage in which case we do assume the costs to make your order right! An
email must be sent to our shop within 7 days of shipping reaching you advising us of the return.
you, in unopened and unused, resalable condition. Shipping costs are at the expense of the customer, unless there
has been a mistake made by Kendig Cottage in which case we do assume the costs to make your order right! An
email must be sent to our shop within 7 days of shipping reaching you advising us of the return.
Ordering our products: To order anything from the Kendig Cottage website, please use the secure server check
out pages. This is the only secure way to enter credit card or paypal information. We can accept Money order, Visa,
Discover, Master Card and Paypal there.
We don't accept out of the US orders that are not entered into our website check out for credit card
verification. We also must have your address for any orders: the one where you get your bill, or the
charge will not go through. We also do not EVER allow for pick up of items by shipping companies for
foreign purchasers. We ship everything USPS Priority mail including to foreign destinations.
out pages. This is the only secure way to enter credit card or paypal information. We can accept Money order, Visa,
Discover, Master Card and Paypal there.
We don't accept out of the US orders that are not entered into our website check out for credit card
verification. We also must have your address for any orders: the one where you get your bill, or the
charge will not go through. We also do not EVER allow for pick up of items by shipping companies for
foreign purchasers. We ship everything USPS Priority mail including to foreign destinations.
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Vicki (that's me holding the teddy bear at work at my "other" job during a
troop movement charter) is the founder of Kendig Cottage, web site creator
and editor, business manager, and whatever else comes up! Kendig
Cottage is family run, and I'm lucky enough to have a lot of support in the
fiber area. I'm a lover of fiber of all types, and I'm frequently seen spinning
even for a moment!. I also knit, weave, dye, felt, (usually on purpose) and of
course, spin and even sew and quilt. I'm a flight attendant too...hence the
short delay sometimes in getting your order or answer to you...usually no
more than a couple of days, I'm often gone for 3-4 days at a time.
troop movement charter) is the founder of Kendig Cottage, web site creator
and editor, business manager, and whatever else comes up! Kendig
Cottage is family run, and I'm lucky enough to have a lot of support in the
fiber area. I'm a lover of fiber of all types, and I'm frequently seen spinning
even for a moment!. I also knit, weave, dye, felt, (usually on purpose) and of
course, spin and even sew and quilt. I'm a flight attendant too...hence the
short delay sometimes in getting your order or answer to you...usually no
more than a couple of days, I'm often gone for 3-4 days at a time.
| Kendig Cottage Online Store Mailing address: 307 Kendig Drive Owings Mills, Maryland 21117-1356 please email with questions info@KendigCottage.com |
